Shipping policy
Shipping Policy
Shipping Policy
Thank you for shopping with Northbay Market. This Shipping Policy explains how orders are processed, shipped, and delivered.
Order processing
All orders are processed within 1–3 business days after the order is placed. Orders are not shipped on weekends or public holidays.
During periods of high demand, processing times may be slightly longer. If there is a significant delay with your order, we will notify you via email.
Delivery times
Estimated delivery times are typically:
Ireland and Europe: 5–10 business days
International orders: 7–15 business days
Delivery times may vary depending on the destination, shipping carrier, and other factors outside of our control.
Shipping costs
Shipping costs are calculated at checkout and clearly displayed before completing the purchase.
Occasionally, we may offer free shipping promotions on selected products or orders.
Order tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number so you can track the progress of your delivery.
Lost or delayed shipments
Northbay Market is not responsible for shipping delays caused by carriers, customs clearance procedures, weather conditions, or other circumstances beyond our control.
If your package appears to be lost or significantly delayed, please contact our support team and we will assist you.
Damaged items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item so we can resolve the issue.
Contact
If you have any questions about shipping or your order, please contact us:
Northbay Market
Email: support@northbaymarket.store
Phone: +353 87 528 4619